Amazing Scam on Japanese Second hand E-commerce Platforms: Model Returns Become Scams
With the rapid development of e-commerce platforms, online disputes occur frequently. Despite the implementation of relevant safeguard measures by various countries and platforms, pervasive fraud incidents are still common.
Recently, Japan’s largest second-hand trading e-commerce platformMercariA widely publicized fraud case has emerged: a model seller accepted a buyer’s return request and sent it back, only to find that the returned item had been stolen and replaced, leaving only the outer frame of the parts.
The incident quickly caused a sensation on the internet, revealing a new type of scam in the e-commerce field.
A person named ‘Meow ChanJapanese users on e-commerce platformsMercariEncountered astonishing fraud. He thought the newly sold tank model would be returned due to alleged parts defects, but received an exchanged model with almost completely torn contents.
I encountered a theft case at Mercari. Initially, I sent out a brand new unopened assembled model, and the buyer said they found defects in the parts and wanted to return it. In addition, the platform also required me to do so, so I accepted. The other party sent the goods back on cash on delivery, but when I opened it, I found that the contents had been completely dismantled, and even garbage was inside. Please tell me what to do
When he complained to the platform, he encountered the buyer’s denial and the platform’s indifferent handling, which temporarily left the problem unresolved.
On the left is the product I sent out, and on the right is the returned product I received. I was really stupid, and later realized that I received a completely different product. But even if I used photos to prove my complaint to the platform, they completely ignored me. Plus, the buyer insisted that this was what I sent out, so the platform didn’t refund me at all
The brand new tank assembly model he originally sold
This group of events has attracted a lot of attention and sharing from netizens, initially with a negative attitudeMercariUnder the pressure of the internet, they are willing to compensate sellers.
This incident has also led many Japanese netizens to call for the recording of videos to protect their legitimate rights and interests in both the shipping and receiving stages of online transactions. Meanwhile, some people also question: ifMeow ChanWithout exposing the incident, can we only silently bear such losses?
He received a tank model returned by the buyer
There are only frameworks and unknown garbage left inside
Although many people suggest filing a lawsuit, how much courage and cost is needed to take legal action for a model?
This incident serves as a warning for e-commerce transactions: when goods involve high value, filming the process of packing and unpacking may become key evidence to protect oneself from infringement. Faced with endless e-commerce scams, both sellers and buyers need to be vigilant to avoid falling into the trap.